Data processing terms

Operator: Сидоренко Светлана Геннадьевна · contacts and details ↓

Purpose: receive your message, perform an automated preliminary assessment, generate a response and retain limited context if you consent.

Data: message text, recent conversation history, page URL and session identifier for the website; for Telegram, Telegram user/chat ID, username if available and phone number only if voluntarily shared via the contact button; process context and operational classification outputs. Contact details are not required for the initial AI conversation.

Voice mode: when voice mode is used, the website requests microphone access. AI24Solutions does not store the user's original voice recording in its database and does not send the original microphone audio stream to an AI24Solutions server. Speech recognition is performed by browser capabilities and, depending on the browser, may use a service operated by the browser provider. After recognition, the AI assistant receives the message as text. To produce an audible response, the assistant response text may be sent to a technical speech-synthesis provider.

Operations: collection, recording, organization, storage, use, automated analysis, transfer to technical recipients and deletion.

Recipients / cross-border transfer: Cloudflare; OpenRouter; model providers selected through OpenRouter; and, for the Telegram bot, Telegram as the messaging platform. Transfers may involve countries whose protections differ from Belarus; the risks are described in section 4.

Term: during use of the assistant and up to 180 days after the last activity unless withdrawn earlier; operational events are kept up to 90 days. Minimal consent evidence is kept up to 180 days after termination/withdrawal. On the website, ↻ deletes stored context and withdraws consent for future messages; in Telegram, /reset deletes the history stored by the bot and withdraws consent for future messages. Neither action guarantees instant deletion of technical logs already created by external providers.

If you refuse: no message is sent to the language model and the AI conversation on the website or in the corporate Telegram bot does not run; the rest of the website and direct contact channels remain available.

Rights / withdrawal: you may stop using the assistant, use ↻ on the website or /reset in Telegram, and contact the operator. Other rights are exercised under Belarusian Law No. 99-Z.