AI assistants
Customer and employee assistance, knowledge access, lead qualification, CRM updates and human escalation
We design and implement AI assistants, AI agents, chatbots, corporate knowledge search and process automation integrated with CRM, websites, Telegram, Viber and internal systems
AI24Solutions helps businesses in Belarus move from process and data assessment to a production-ready AI solution: validate the use case, build a pilot, integrate it with existing business systems, and verify quality before launch
Customer and employee assistance, knowledge access, lead qualification, CRM updates and human escalation
Controlled multi-step actions using business rules, APIs and explicit checkpoints
Sales, support, booking, forms and notifications with AI only where it is justified
Define the process, users, data, constraints and success criteria
Define AI boundaries, integrations, permissions and human checkpoints
Build the smallest useful workflow and test representative data and failure cases
Connect CRM, websites, Telegram, Viber, APIs and knowledge sources
Verify workflows, answer quality, restrictions, safety and observability
Hand over the production solution, documentation and agreed support process
If deterministic automation is better, we identify that before development
Restrictions, tests, logs, evaluation and human handoff for critical actions
Integrations, permissions, data, launch, monitoring, and future development are part of the solution design
Yes. A focused process with clear inputs and measurable outcomes is usually the right first step
Yes, when the CRM provides an API or another supported integration method
Yes. The workflow, integrations and need for AI depend on the business use case and channel requirements
Yes. We can design controlled search across corporate knowledge with source-access rules
Describe the process, users, systems and desired outcome. We will define a realistic first implementation stage